My new client is running QB Pro 2010. I’m running QB Pro 2009. I have a very small practice and usually have my clients upgrade every other year.

Will I be able to open her files? Will I have to use the accountant version?

THANKS

– If the file is located on a network drive try copying it to your local computer and then creating the changes file.

– Try rebooting your computer and then going into QuickBooks without running any other programs.

– Make sure you have all the latest program updates.

– Run the “Verify Data” utility found under “File” then “Utilities”

– Try running QB on a different computer

– Uninstall QuickBooks completely and reinstall it, then download all updates, then try opening the client file and exporting the changes

If none of these things help, I honestly have no idea of what else to do. QuickBooks support services might be able to help, but it may cost you.

I wish you good luck! Please let me know if any of these things work for you.

I hope this info is useful, even if it’s probably not what you wanted to hear!

Our client has QB Enterprise 2010 and we have QB Premier accountant edition 2010. They created an accountant’s copy. After transfering and converting the file, I am getting an error that says that a non-enterprise solution product cannot open an enterprise solution file. I thought that didn’t apply to an accountant’s copy? Is that right? Or am I doing something wrong?

Thanks for your help.

We created an accountants copy (QB Pro 2010) file (.qbx). When our accountant tries to open it (They are competant so I assume they are using the proper version to work with accounts copies) and it requires a password. The accountant tried the password for the login that was in use on our QB Pro when the file was created but no luck. There was no option for a passsword when the file was created. The files was created as a copy and not the “send to accountant” through Intuit option. Any ideas?
Thanks!
…Jim

If you can’t get it to work, the only other thing I can think of is to use something like the Transaction Copier for QuickBooks from Big Red Consulting. It allows you to copy transactions from one QB company to another. It costs $79 but might be worth it in your case.

Another third-party solution would be the Data Transfer Utility from Karl Irvin. I’ve used his stuff before too and it works wonders.

I wish I had a better answer for you, but I don’t know of any magic tricks to get this to work for you. It’s one of those things that if it doesn’t work right, you’re out of luck.

Good luck and let me know how you make out with it!

I am updating a years worth of trx’s for my client. They sent me an Accountants Copy and as requested by my client, I completed the first 6 months of trx’s for them. I sent the QBY back to them – but she didn’t have time to import the changes – so to keep the ball rolling, we agreed that I should continue entering the next 6 months of transactions in the same Accountants Copy. I have finished entering all trx’s – but now QB just gets hung up when I try to export changes to my client. I called QB support and they told me that they think that the problem is because I had already created an export file, but then my client didn’t import it. So QB will not allow me to make another export file from the same Accountants copy, even though 6 more months of transactions were added to it. QB has suggested that I turn my Accountants Copy into a QBW and send it to my client – but that will overide all of the 2010 entries that they have made on their end in their existing QBW. (I completed their 2009 y/e in the Accountants Copy). Have you encountered this problem and if so, do you have any suggestions? My client uses QB Pro 2009, but I completed the work in QB Premier 2009. QB support said that Pro would still accept the export file (if we weren’t having any issues with a previous export file being sent). I would hate for my client to lose all of their 2010 entries.

If the backup she made was BEFORE she made the accountant’s copy, then you are out of luck. Each accountant’s copy is uniquely identified and QuickBooks knows if you are trying to import changes from a differnt accountant’s copy.

Good luck with it! I hope it works out for you.

One of my client removed the dividing line after I worked on the Accountants copy that they had sent me.

My question is, Can she give me another copy of QB file that she restored on the date that she originally gave me the Accountant’s copy? can she then import the changes I made on the Accountants copy I have to send her supposedly if she did not remove the dividing line.

What I am saying is for example she removed the dividing line just last week but she gave me the Accountant’s copy last May 1. She can restore her QB files for May 1 and set the dividing line again of 12/31/2009. CAN SHE DO THAT? and import the changes I made. I did the 2008 & 2009. The QB wasn’t reconciled and its a big account. I will appreciate if you can help, thank you.

Good luck!

Thanks!

HELP?

P.S. I paid 300 CAD for Quickbooks 9 course, but now learning more from your free tutorials I am grateful to you indeed. Thanks!

Thanks for watching!